POSITION
Junior Systems Administrator


DEPARTMENT
Information Technology


OVERVIEW
Lincoln Center for the Performing Arts (LCPA) serves three primary roles: it is the world’s leading presenter of superb artistic programming, is a national leader in arts education and community relations, and functions as the manager of the Lincoln Center campus.
The Information Technology team provides essential technology support to staff members across LCPA. Reporting to the Director, Infrastructure and Support Services, the Junior Systems Administrator is responsible for day-to-day network and server operations and as an escalation path for IT Helpdesk issues that are network related.


PRIMARY RESPONSIBILITIES
•    Establish and maintain network login scripts and group policies in accordance with Lincoln Center guidelines
•    Maintain and troubleshoot the server, storage and switch farm infrastructure per SLA, policies, and procedures
•    Manage user accounts and maintain network security via the tools provided
•    Maintain multifactor environment to strengthen overall network security posture
•    Participate in scheduling of content for Digital signage on campus for LCPA, constituents and one-off rentals
•    Maintain wireless network in support of LCPA Staff, visitors and venue rentals on campus
•    Document and follow all department procedures
•    Assist with large scale networked copy/print/scan equipment support and upgrades
•    Serve as the secondary contact for hardware and services vendors
•    Keep current with emerging technologies and provide suggestions regarding products that may be beneficial to Lincoln Center
•    Manage additional projects on an as assigned basis.


QUALIFICATIONS
•    BS in Computer Science or related field of study or equivalent combination of education and experience
•    Strong knowledge of Microsoft Office365 administration required
•    2 - 3 years of experience managing a Cisco network and HP server farm required
•    Excellent hands-on technical and functional knowledge of HP, Cisco, EMC, Meraki, VMWare, and Palo Alto software & equipment
•    Excellent verbal and written communication skills and a strong customer service orientation
•    Experience with Cloud-based backup environments required
•    Microsoft Azure Active Directory and ADFS experience required
•    Technical knowledge of the PC and Web environments and ways to fix/optimize these environments necessary
•    CCNA, CCIE or other certifications strongly preferred
•    Excellent project and time management skills
•    Demonstrated ability to multi-task and work well under pressure with strong problem-solving abilities
•    HTML knowledge or experience a plus


SUBMISSION PROCEDURE
Please submit a resume and cover letter (with salary requirements and outlining your interest in Lincoln Center) to the [email protected] inbox. Submissions without cover letters will not be reviewed.


Please list: Junior Systems Administrator in the subject line.


Internal Candidates should contact a member of the Human Resources Department directly. Lincoln Center is an equal opportunity employer.


Lincoln Center for the Performing Arts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. LCPA is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.